Website privacy policy

When you use our website or Services, we may collect:

• Contact information — name, email, or phone number if you submit it (e.g. through forms or support requests).
• Account information — login credentials and profile details if you create an account.
• Usage data — pages visited, links clicked, and activity on our website.
• Technical data — IP address, browser type, operating system, and cookie identifiers.
• Communications — messages sent to us (support, sales, or feedback).

We do not intentionally collect sensitive categories of data through our website.

We use collected information to:

• Operate and improve our website and Services.
• Provide customer support and respond to inquiries.
• Send service updates, security alerts, or company news.
• Monitor performance and security of the Services.
• Comply with legal requirements.

We do not sell your personal information.

We may share information with:

• Service providers — vendors who provide hosting, analytics, or customer support.
• Legal and compliance — when required by law or to protect rights and safety.
• Business transfers — in a merger, acquisition, or sale of assets.

Our subprocessors are carefully reviewed and bound by contractual data protection agreements.

We use cookies and analytics tools to understand usage and improve performance. These include first-party product analytics (PostHog), the LinkedIn Insight Tag for measuring ad effectiveness and building retargeting audiences, and other standard tools (such as Google Analytics).

The LinkedIn Insight Tag and similar third-party trackers only load after you accept cookies on the banner shown on your first visit. You can decline at any time, and you can also adjust your browser settings to refuse cookies generally — though some features may not work properly.

• Data is stored on secure servers in the United States (US-East (AWS us-east-1)).
• We retain information only as long as needed for business, legal, or security purposes.
• If you delete your account or submit a request, we will delete your information subject to standard backup retention periods (typically ~30 days).

We use commercially reasonable technical and organizational measures to safeguard your data, including encryption and access controls. No system is perfectly secure, but we take steps to minimize risk.

• You may opt out of marketing emails by following unsubscribe instructions.
• You may disable cookies in your browser settings.
• If you have an account, you can request access, updates, or deletion of your information by contacting team@tangiblehq.ai.

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, through additional notice.

If you have questions about this Privacy Policy, please contact team@tangiblehq.ai.